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Toy Brain


Join the Movement!

Everyone has emotions.
It‘s a simple fact.
These emotions impact us every day.


The Impact of Emotional Intelligence in the HVAC Industry

The Problem: Lack of Emotional Intelligence

In the HVAC industry, a lack of emotional intelligence (EI) can lead to several problems:
  • Poor Communication: Misunderstandings and conflicts between team members and clients.
  • Low Morale: Technicians and engineers feeling undervalued or misunderstood.
  • Decreased Productivity: Stress and frustration affecting work quality and efficiency.
  • Customer Dissatisfaction: Clients feeling unheard and unappreciated.
The Solution: Emotional Intelligence

Emotional intelligence can transform these challenges into opportunities for growth and success. By integrating EI into the HVAC industry, we can achieve:

  • Effective Communication: Clear and empathetic interactions, reducing conflicts and enhancing teamwork.

  • Increased Morale: A supportive environment where team members feel valued and understood.

  • Enhanced Productivity: Reduced stress and improved focus, leading to higher quality work.

  • Customer Satisfaction: Clients who feel heard and respected, leading to stronger relationships and loyalty.

The Benefits of Emotional Intelligence
  • Better Team Collaboration: Stronger relationships and improved problem-solving abilities.

  • Higher Employee Retention: A positive work environment that encourages loyalty and reduces turnover.

  • Improved Customer Relationships: Happier clients who are more likely to return and recommend your services.

  • Greater Overall Success: A more efficient, productive, and harmonious workplace that drives business growth.

Join the Movement!

Invest in emotional intelligence and watch your HVAC business thrive.

Together, we can create a more connected, efficient, and successful industry.


Comprehensive EI Assessments for Every Role

  • Self-Assessment: Evaluates how well you believe you demonstrate emotionally intelligent behaviors and how important you think these behaviors are.

  • 180 Assessment: Includes your self-assessment plus feedback from one additional group, such as colleagues or clients.

  • 360 Assessment: Combines your self-assessment with feedback from managers, peers, direct reports, and any other groups you choose to include.

Choose the Perfect EI Assessment for Your Needs

Which EI assessment will boost your HVAC team's performance: Leadership, Sales, Recruitment, Workplace, or Careers?


Designed for emerging to established leaders.

EI is key to our capacity to drive high performance and employee engagement. Assess and develop this skill-set in managers and leaders to improve individual and organizational performance.


Designed for individuals or teams in any role.

High levels of EI boost career success, well-being, performance, and more. Assess and develop the behaviors of an individual or team at any level, in any role, with a workplace assessment.


Designed for sales professionals and teams.

Applying and understanding emotions in sales increases both sales revenue and customer loyalty. Improve sales results by assessing and developing the emotional intelligence of sales professionals and teams.


Designed for individuals.

High levels of EI boost well-being, enhance relationships and individuals’ abilities to connect, communicate and collaborate. Assess and develop the behaviors of an individual.  The Life Model is excellent for students, career-coaching and life-coaching.


Designed for job candidates.

Designed specifically for the recruitment process. The Selection Assessment incorporates sophisticated measures of socially desirable responding and measures how frequently a candidate demonstrates emotionally intelligent workplace behaviors. Includes EI Competency-specific, behaviorally-oriented interview questions and an Interview Evaluation Guide.

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